Restaurants face many challenges that hinder their businesses. They can find difficulties in:

• Announcing new menus or plat du Jours to clients .
• Sending offers or happy hour sales to customers in general or  to customers that are nearby.
• Having knowledge about customer patterns and habits such as how frequent they visit or their favorite meals.
• Rewarding loyal customers with ease without the need of physical loyalty cards.
• Acquiring new customers and implementing smart campaigns that targets customers through SMS, email, and social platforms.

Solution:  Online Reach can solve all the above problems by using advanced technology that acquires and engages the right customer with the right message at the right time.

Hotels are not optimizing their interaction with clients. They lag behind in:

• Sending emails with discounts during low season.
• Sending emails to their clients at their birthdays.
• Applying a frictionless loyalty program.
• Retargeting visitors that browse their websites,social media platforms and other channels.
• Sending push notifications to their guest’s mobiles with offers the hotel is providing and news regarding restaurant menu or any promotional offer
• Sending customer bill as push notification to speed out the checkout process.
• Getting alert when customer enter their premise so that the staff can greet customers with their first names.

Solution:  Online Reach can help Hotels excel in all the above tasks. We will equip hotels with advanced technology and provide the right guidance to become successful in dealing with customers.

Retailers and shop owners suffer from lack of communication with their customers. In many case, they are not successful in:

• Communicating new products, new collections, or sales to their clients
• Targeting their customers with basic SMS, at the right time. Sometimes they relay text messages when clients are sleeping.
• Re-marketing to customers that came to their shop but didn’t purchase.
• Reaching more customers inside and outside their small geographic area to inform them about hot offers.
• Having a unified system that covers their online store, physical store, POS, CRM, and Loyalty program.

Solution:  Online Reach will setup an integrated system, that will harness the prowess of sales, marketing, and after-sales, to insure customers are gained and retained.

Local services such as doctors, spas, and architects, are not optimizing their operations and reach.

This is because:

• They don’t use Online Calendars to optimize their bookings.
• They don’t optimize their online reach through social platforms, search engines and email marketing.
• They don’t optimize their loyalty programs so that they retain customers.
• They don’t automate repetitive tasks that take so much time from their core business.

Solution:  Online Reach will solve all the above challenges and more. We will provide all the necessary tools and guidance to make your business more efficient and effective.

Ecommerce businesses faces many challenges. They can include:

• Not knowing who visited their websites and how did visitors navigate their online platform.
• Lacking strong call to actions on every single page of their website.
• Re-targeting clients that added items to cart or browsed their website, in a smart way.
• Selling outside their country and expand to international markets.
• Not knowing which channel gets the best return on investment and how to optimize weak channels.
• Lacking the ability to integrate their apps that relate to accounting, CRM, and ecommerce platforms.

Solution:  Online Reach will do a site audit and recommend ways to improve conversion on your website. We will also provide the right platform that merges and integrates existing systems to function as one and cohesively.

Real Estate brokers should be quick to offer clients latest listings and communicate better with their leads. However, they do not:

• Advertise their offerings on their social network such as FB, twitter or LinkedIn, as they don’t have technical knowledge on how to create simple listings and landing pages.
• Communicate in an automated way with their prospects.
• Possess a 360 degrees view of their customers; when was last call, how did they communicate , what did they say,etc…
• Send proper and planned email newsletter to their database.
• Know much about what their prospects are interested in, from the list of properties they have on their website.

Solution: Online Reach has the means to tackle all the above shortcomings and much more. First we plan to provide technical knowledge about how to create simple listing and landing pages. Also, we will provide measuring tools that details a customer’s interest based on the list of properties he visits.